Check out our FAQs if you are a dealer considering selling via Ritchie List.
Do I have a limit on the number of items that I can list?
We offer you an unlimited number of listings after you subscribe to our monthly agreement.
How much does a subscription cost?
We offer 4 different subscriptions tiers depending on your needs, starting at US$99/CA$129 per month.
How do I post a listing?
You can list one at a time or upload a list of multiple items into Ritchie List from the Inventory Management System (IMS).
How can I edit or remove a listing?
Listings are managed within the IMS. Sign in to Ritchie List or directly into the IMS, and your assets will be available on the Inventory page where you can make edits to the information in a listing, as well as remove a listing.
How do I reply to a question about my listing?
Contact requests will be sent directly to your personal/business email inbox, and are also available in IMS (Messages option) where you can also reply. Buyers can also call you directly or send WhatsApp messages if you have chosen that option.
How often will I be notified when an interested customer has a question about my listing?
You will receive a Contact Request notification email immediately when a potential Buyer fills out and sends the contact form on Ritchie List. This notification is also available in the IMS (go to Messages) for a signed in user. You will also receive a weekly digest of received requests.
A reminder email will be sent to the Seller if, during a follow-up email to the Buyer, the Buyer has indicated that no contact with the Seller has occurred.
What is PurchaseSafe™?
PurchaseSafe™ is Ritchie Bros.’ secure transaction management service that eliminates the risk and hassle when transacting privately. When you use PurchaseSafe™, Ritchie Bros. handles the invoicing, lien searches, sales documentation, secure funds transfer, taxation, and title transfer.
Secure Funds Transfer and Payout Coordination
- We hold the payment for the Seller until we are sure that your item is ready to pick up
Invoicing & paperwork
- We’ll provide you with a detailed Ritchie Bros. invoice including post-sale costs, e.g., taxes, warranties, PurchaseSafe™
Lien and Title
- We make sure that your purchase is clear of liens and you’ll get a clean title for truck and trailer purchases